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‎09-16-2026 01:25 AM

HP Recommended

Hi HP Support Team,

 

My name is Abhishek Gupta, and I am using an HP Chromebook.

Product ID: 2AZ326PA#ACJ

 

I am facing an issue with the Chromebook screen. The screen is automatically functioning/touching or responding on its own, even when I am not operating it. Because of this issue, I am unable to use the Chromebook properly.

 

There is no crash or error message, but the screen is behaving unexpectedly and automatically.

Could you please help me identify the cause of this issue and provide a suitable solution? Please also let me know if any troubleshooting steps, software updates, or hardware checks are required.

 

Thank you for your support.

Regards,
Abhishek Gupta

 

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