no charging and led blinking 3 times

[bumba85]

Hello all, looking for info about this notebook.

This afternoon the wall outlets at my place went down like sometimes happens but this time it affected badly my father's laptop (it was on when happened). It doesn't boot in any condition, no sign of lifewhatsoever (with battery, without, with ac adapter and battery, with ac without battery, after removing battery holding power button for 15s then reinserting battery and ac, after removing battery for longer period)

The light on the side of the ac adapter power port blinks 3 times when I press the power button with battery inserted (with or without ac adapter). Unfortunately I can't try with a different ac because we just have the one.  Suggestions?

Could it be just the power cable or some hardware's dead?

Thanks

[The_Fossette]

Hi @bumba85,

Welcome to the HP Forums!

This is a wonderful place to converse with the community, get assistance and find tips.

I reviewed your post and understand that the computer is not booting to Windows and the power adapter led is blinking thrice.

I'll be glad to help you 🙂

Awesome job on diagnosing the issue correctly and performing smart troubleshooting before posting your question on HP forums. Kudos to you on that score.  

I recommend you follow the steps in the below article and check if it helps.

http://hp.care/2uo4Bn5

Let me know how it goes.

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Good day! Take care 🙂

Cheers!

[bumba85]

Thanks for the reply and sorry for the delay. I took some days off to go skiing 🙂

I'm more and more convinced that is the power cable. Nothing's from the link worked.

Tomorrow morning I'll bring the laptop to a store or something to check with a new cable... 

[DavidSMP · Accepted solution]

Hi @bumba85,

I read the post and the quick reply. Thanks for replying. As @The_Fossette is out of office for today I am responding on his behalf. Great effort and brilliant troubleshooting were done. Kudos to you for that. 

Please check with a different power cord at a local store to isolate the issue further. Please keep me posted.  hope the issue is with the power cord only.

Hope this helps. Let me know how it goes. To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Take care and have a blessed week ahead. 🙂

Cheers!

[bumba85]

It was the power cable. Bought a new one. Thansk for the support!

[The_Fossette]

Hi @bumba85,

Perfect, I am really glad to hear that!

If any other questions arise, please feel free to write back to me.

To simply say thanks, please click the "Thumbs Up" button to give me a Kudos to appreciate my efforts to help. If this helps, please mark this as “Accepted Solution” as it will help several others with the same issue to get it resolved without hassles.

Good day! Take care 🙂

Cheers!

[bumba85]

Thank you!

[The_Fossette]

@bumba85,

You're welcome.

Take care.

[BimbleBup]

Bought a power cord today, power cord has an indicator for when it's powered on, indicator is on, laptop not charging.