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- HP Community
- Notebooks
- Notebook Boot and Lockup
- notebook 14ac159nr

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03-28-2025 10:15 AM
@Chargers3, Welcome to HP Support Community.
Thank you for posting your query, I will be glad to help you.
It sounds like your HP Notebook 14-ac159nr is stuck in a boot loop. Here are some troubleshooting steps you can try:
Basic Steps:
Hard Reset:
>Disconnect all external devices (USB drives, printers, etc.).
>Unplug the charger, remove the battery (if removable), and press and hold the power button for 15–20 seconds.
>Reinsert the battery, plug in the charger, and try turning it on.
Check Display Output:
>Connect your laptop to an external monitor using HDMI or VGA.
>If the external monitor shows a display, the issue might be with your laptop’s screen or graphics driver.
Boot into BIOS:
>Turn off the laptop.
>Press the power button and repeatedly tap the F10 key until the BIOS menu appears.
>If you can access the BIOS, reset it to defaults, save changes, and restart.
Advanced Steps:
Run Hardware Diagnostics:
>Turn off the laptop.
>Press the power button and immediately start pressing F2 repeatedly to open HP Hardware Diagnostics.
>Run a system test and check for any failures.
Try Safe Mode (If Windows Starts to Boot):
>Turn on the laptop and press F8 (or Shift + F8) repeatedly while it boots.
>If the Advanced Startup Menu appears, select Safe Mode and try booting into Windows.
Perform Windows Automatic Repair:
>If Safe Mode doesn’t work, try force shutting down the laptop three times in a row when the HP logo appears. This should trigger Automatic Repair.
>Select Advanced Options > Troubleshoot > Startup Repair.
Check for Corrupted Boot Files (Using a Bootable USB):
>If none of the above work, you may need a Windows installation USB to repair or reinstall Windows.
>You can create one using the Media Creation Tool on another PC.
>Boot from the USB, select Repair your computer, and try Startup Repair or Command Prompt to fix boot issues.
I hope this helps.
Take care and have a good day.
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Max3Aj
HP Support