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Jamiemar
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notebook powers off when power supply is disconnected the status of charge of the battery is 100%

‎03-02-2021 06:05 AM

HP Recommended
Product: Z9D64EA#ABU
Operating System: Microsoft Windows 10 (64-bit)

Notebook willl not power on unless connected to the power supply, if power supply is disconnected when in use it powers off. Machine is about 5 years old. Battery  diagnosics run OK and are indicating 100% charge.

When connected to power the Notebbok works OK

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