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‎03-11-2026 02:31 PM

HP Recommended
Product: HP Notebook - 15-ba085nl
Operating System: Microsoft Windows 10 (64-bit)

bios recovery does'nt work

1 REPLY 1

‎03-14-2026 06:09 AM

HP Recommended

Hi @max_tans,

Welcome to the HP Support Community.
 

Thank you for posting your query. I will be glad to help you.

I understand your laptop BIOS recovery is not working.

We request that you perform the Hard drive test and share the test result with us.

This method works even if Windows fails to boot. 

  1. Turn off the laptop.
  2. Press the Power button and immediately press F2 repeatedly (about once every second) until the diagnostics menu appears.
  3. Select Component Tests from the main menu.
  4. Select Hard Drive > Quick Test.
  5. Click Run once.
  6. If the test passes, your drive is likely fine. If it fails, it will provide a 24-digit Failure ID code. 

Kindly share the Failure ID code with us in a private message.

To access your private messages, click the private message icon in the upper-right corner of your HP Support Community profile, then send me a private message with the serial number. We value your privacy.

Jerry_57

HP Support

I'm an HP Employee.


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