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HP Recommended
omen 17 cb0185ng
Microsoft Windows 10 (64-bit)

Hi,

I installed another SSD in the second nvme Slot but Windows shows nothing.

So I wanted to install/activate it in BIOS.

But the BIOS when I press F10 is EXTREMELY minimalist.

It has a graphic interface and you can use it with a mouse. No option for Slots except basic boot Options.

Is there any way I can access a legacy BIOS or activate Advanced options?

I paid over 1400€ for this laptop and want to access it for that price.

1 REPLY 1
HP Recommended

@c3lv1c3 

The lack of access has nothing whatsoever to do with the price of the laptop; instead, it is due to HP policy.

 

Some OEMs lock out the advanced BIOS options to prevent customers from making changes to options that can destabilize or otherwise damage the PC -- and then send it back for repair under warranty claiming they did nothing to it.

I know only SOME of the advanced options are risky, but it's simpler to disable access to ALL advanced options than to allow/disallow on an individual option basis.

That's the course of action that HP has chosen.



I am a volunteer and I do not work for, nor represent, HP
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