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‎09-23-2020 12:36 AM

HP Recommended
Operating System: Microsoft Windows 10 (32-bit)

my password just stopped working all of a sudden....I haven't  changed it in a while,  it just stopped working for unknown  reasons. How can I reset it?

 

1 REPLY 1

‎09-23-2020 06:57 AM

HP Recommended

@Titan73 

If your PC reset your password on you, we can not help in that because we have no access to either the original or the new password.

We are not permitted to assist in resetting passwords because HP considers that a violation of customer privacy. HP can assist in resetting passwords but if your original warranty has expired, they will charge you for the assistance.
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For Admin password resets, you have to contact your regional HP Customer Support location directly for assistance.
https://support.hp.com/us-en/contact-hp?openCLC=true



I am a volunteer and I do not work for, nor represent, HP
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