password window not come

[PrajuShree]

Dear sir/mam

  after quick heal uninstall  i click on the restart option but after on laptop not password window not coming 

[PrajuShree]

HP Notebook - 15-bs579tx

[asmita6658]

Hi @PrajuShree

Let's try these steps -

Step 1 Hard Reset -

1) Shutdown the computer. 
2) Unplug all the Adapter and peripherals connected. 
3) Remove the Battery. 
4) Press and hold down the power button for 15 to 20 seconds. 
5) Plug-in the Adapter and put the Battery back into the computer. 
6) Try to turn on the computer. 

Step 2 System Restore -

1) Shutdown the computer. 
2) Turn the computer back on again and repeatedly tap on the ESC until a Startup menu appears. 
3) Press F11 once for System Recovery. 
4) Choose the Keyboard Layout. 
5) Click on Troubleshoot. 
6) Go to Recovery Manager and click on System Restore. 
7) Choose a Restore point or a Restore date when the computer was working fine. 
8) Click on OK to initialize the System Restore.

You may also refer to this document - HP PCs - No Power or No Boot Troubleshooting

Keep me posted. 

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