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Locked

‎07-11-2024 02:17 PM

HP Recommended
Product: HP ProBook 440 G8 Notebook PC (2Q528AV)
Operating System: Microsoft Windows 11

17207284786422877295776849416137.jpg

Hi,

I have a problem as shown in the picture. I don't even know its name. I entered my computer's password but it doesn't work. I upgraded windows 11 yesterday then I have a problem like

this.  Is this the reason? Could you help me solve the problem?

 

 

1 REPLY 1

‎07-11-2024 04:26 PM

HP Recommended

Hey

 

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions/directions intended to bypass or subvert security mechanisms such as lock screens, BitLockers, BIOS lock, passwords, fingerprint/biometry scanners, PINs nor any other safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 


For cases related to BitLocker issues, please contact Microsoft Support.


Regards,

Stay safe.

I work on behalf of HP.
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