• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎11-13-2016 10:11 PM

HP Recommended

sorry for the delayed comeback.  I had my knee replaced a week ago and am recuperating.  So, I am not getting anywhere with this problem.  Unfortunately the computer is out of warranty and I have no free support other than this forum.  Your hp address brought me back to this forum.  any other ideas?  I did back up all my data per your link recommendation.

Was this reply helpful? Yes No

‎11-14-2016 07:49 AM

HP Recommended

Hi! @neuenheimer, thanks for the reply.

Hope you are doing well now. As i told you earlier 90b error indicates it could be a issue with the system fan or heatsink on your PC which might have failed.

The only option is to get this hardware replace. So you can contact HP or visit any computer store and get the issue fixed.

 

 

Have a great day! 

Take Care! 🙂

A4Apollo
I am an HP Employee

Was this reply helpful? Yes No

‎12-14-2016 09:21 PM

HP Recommended

sorry for the long delay.  Thank you very much for all the help.  I took your advise and ordered a new fan.  I had it installed.  The problem is finally fixed.  It appears the bearing  in the fan motor was defective. No more noises.  Yay!

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.