pc does not start

[ahmad_789]

Hello,

Sometimes when I press power button, my pc gives no response, even no LED light works. So I have to put it in charging mode, then it gives the response (power on). What's the solution?

Thank you.

[ub6424]

Hello @ahmad_789 

Sorry to hear that you are having problems ... and I would like to help you.

(1) Check your hardware

Using the HP PC Hardware Diagnostics (UEFI) to diagnose hardware errors ...

https://support.hp.com/id-en/document/c04499777

Watch how it works:

https://www.youtube.com/watch?v=14GKIpGPNRM&ab_channel=HPSupport

Note: I recommend you to perform all tests !

In the <Component Tests> - <Power> you can test and calibrate your battery!

(2) Please report your results ( pictures, report, messages, errors ...)

best regards

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