pc is not starting

[User09202024151]

i am unable to start my laptop - [Personal Information Removed]

please raise complaint to fix this issue. 

[A_Gayathri]

Hi @5CG1224YZF ,

Welcome to The HP Support Community.  

Thank you for posting your query, I will be glad to help you.

I understand you are facing an issue with your HP laptop not turning. Not to worry I will help you to get a resolution to resolve the issue.

Let's try to troubleshoot the issue with your HP Laptop. Here are a few steps you can follow:

Check Power Supply: Ensure that the laptop is plugged in and that the power adapter is functioning. Look for any indicator lights on the laptop.

Hard Reset:

• Disconnect the power adapter.
• Remove the battery (if removable).
• Press and hold the power button for about 15-20 seconds to discharge any residual power.
• Reconnect the battery and power adapter, then try to turn it on again.

Check for External Devices: Remove any external devices (USB drives, external hard drives, etc.) and try to start the laptop.

Try Safe Mode: If the laptop shows any signs of life (like the HP logo), try booting into Safe Mode by repeatedly pressing the F8 key (or Shift + F8) during startup.

Listen for Beeps or Lights: If the laptop attempts to start but fails, listen for any beeping sounds or check for flashing LED lights. These can indicate specific hardware issues.
 

Refer to this document: HP Laptop - 14s-cf3001tu User manual

I hope this helps. 

Take care and have a good day.

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution.