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Locked

‎11-20-2020 09:36 AM

HP Recommended
Product: Stream
Operating System: Microsoft Windows 10 in S Mode

When I turn on the laptop the message I get is "Enter Administrator Password or Power on Password". I don't remember these passwords. After 3 wrong passwords I get this message "System Disabled [ I 86632456]".

The Laptop Is a Stream laptop model cb011ds.  Can you please help.

1 REPLY 1

‎11-20-2020 11:59 AM

HP Recommended

Hi fixerx01

 

Thank you for visiting the HP Support Community.

 

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

 

Regards. 

I work on behalf of HP.
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