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HP Recommended
Envy dv7
Microsoft Windows 10 (64-bit)

I keep getting the same erro when booting up primary internal battery 601

Where do I find a replacement?

 

1 REPLY 1
HP Recommended

Welcome to the HP Support Community  @Hugh15 

 

Remove the MAIN battery and power-on the laptop.

 

Does the error go away???

 

To better assist you, the members will need the exact model number or product number of your laptop???

 

HP Notebook PCs - How Do I Find My Product Name or Number?

 https://support.hp.com/us-en/document/c00033108

 

REO

 

PLEASE DO NOT POST ANY SERIAL NUMBERS

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