• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
b8l73pa#uuf
Microsoft Windows 7 (32-bit)

product information is not valid
MODEL 1000-1117TU
SERIAL: [personal information removed]
PRODUCT: B8L73PA#UUF

SYSTEM BOARD (00A) - PRODUCT NAME
SYSTEM BOARD (00A) - PRODUCT CONFIGURATION
SYSTEM BOARD (00A) - PRODUCT SERIAL NUMBER
SYSTEM BOARD (00A) - PRODUCT NUMBER
SYSTEM BOARD (00A) - SYSTEM BOARD CT NUMBER

3 REPLIES 3
HP Recommended

Have you done a BIOS update before this error started?

**Click Accept as Solution on a Reply that solves your issue**
***Click the "YES" button if you think this response was helpful.***

HP Recommended

i never update the bios

HP Recommended
Was motherboard replaced recently?
Please click “Accept as Solution ” if you feel my post solved your issue, it will help others find the solution.
Click the “Kudos, Thumbs Up" on the bottom left to say “Thanks” for helping.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.