"Boot Device Not Found" after BIOS update

[josesilva]

Hello everyone,

Earlier today I made a backup of all my files in order to do a factory reset on my laptop.

I did the factory reset and everything was great until I saw that  the speakers were not being recognised. So, I went to the hp page of the available drivers for my laptop and downloaded the audio driver and it solved the problem. 

Then, I thought this driver was probably not the only one missing and I decided to download all of the drivers, being the first one on the page the BIOS updater. I continually pressed next while installing the BIOS updater and ended up updating the BIOS.

Now, my laptop won't boot. When I turn it on it appears this message:

"Boot Device Not Found

Please install an operating system on your hard disk

Hard Disk (3F0)

F2 System Diagnostics

For more information,..."

I already performed a memory test and a hard drive check and everything appears to be ok. Then, I tried to press F10 to restore the old version of BIOS (I saw it in some post of this forum), but there is a blue box that asks for me to "Enter Administrator Password" and I have no idea what this is or what it might be. 

What can I do to have my Windows-10 running laptop back? Thank you in advance

[Echo_Lake]

@josesilva

Thank you for posting on HP Support Community.

Don't worry as I'll be glad to help, I have a few troubleshooting steps we could try to fix the issue:  

• Step 1: Perform a hard reset (do not skip any troubleshooting steps if you feel steps are repeating) 
• Step 2: Restore BIOS default settings
• Step 3: Test the hard drive using HP PC Hardware Diagnostics
• Step 4: Reseat the hard drive
• Step 5: Perform an HP System Recovery
• Click here: https://support.hp.com/in-en/document/c01443463 to complete the troubleshooting steps.

Hope this helps! Keep me posted for further assistance.
Please click “Accept as Solution” if you feel my post solved your issue, it will help others find the solution.