• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
From questions to kudos — grow your reputation as a tech expert with HP Support! Click here to sign up.
Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.

‎01-01-2021 04:37 PM

HP Recommended
Product: HP 255 G5 Notebook PC
Operating System: Microsoft Windows 10 (64-bit)

Last week, i had downloaded AMD Adrenalin for updating my drivers to enhance gaming. But, yesterday i just opened it to uninstall as it was actually one of the background apps and was taking 30MB ram more. So, when i uninstall, it restarted as usual but the brightness of screen was fix at max despite the still being to scroll the toggle button for brightness. So, i had made a restore point prior to downloading AMD Adrenalin and decided to restore to that time. When it restarted and opened, i was greeted with a blue screen saying "Critical Process Died".
I have tried most of the ways on the automatic repair startup yet i cannot get into my desktop.
*Note:I have no backup and the files are very important*

My PC Specs:-

HP 255 G5 Notebook PC (ENERGY STAR)​


Processor : AMD E2-7110 APU with Radeon R2

Graphics : AMD Radeon R2 Graphics

Storage : 128 GB SATA-3

RAM : DDR3L – 1600 (Transfer rates up to 1600 MT/s)
Single channel support

Os System : Windows 10

Archived This topic has been archived. Information and links in this thread may no longer be available or relevant. If you have a question create a new topic by clicking here and select the appropriate board.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.