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laurent6
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Message 1 of 2
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Flag Post

re start Impossible with my computer - black screen

‎05-16-2021 08:50 AM

HP Recommended

i try to remove my computer but i have a black screen. I try the sequence (windows key + B + supply) and the message is :"BIOS Recovery Files not Found - please plug BIOS Recovery USB flash drive -".

so i visit the website www.hp.com/go/techcenter/startup to recover a new version of Bios. So i have recover a exe file (sp111735.exe).

 

But now, how launch the exe file in my notebook ?

1 REPLY 1
WAWood
Level 16
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Message 2 of 2
Flag Post

‎05-16-2021 02:24 PM

HP Recommended

@laurent6 

I really wish folks would stop just routinely trying to do BIOS flashes -- as that risks trashing the PC.

 

You need to tell us what the problem is you are trying to solve.



I am a volunteer and I do not work for, nor represent, HP
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