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Locked

‎05-10-2020 05:36 PM

HP Recommended
Product: HP ELITEBOOK G5 745
Operating System: Microsoft Windows 7 (64-bit)

Hi guys,

My dad gave me his work laptop because he left and the company has not contacted him to give it back for more than a year. Problem is when I try to download Linux on using a USB, i cant change the boot order because the BIOS has a password.

 

I removed the CMOS battery for about 10 minutes , then plugged it back him, in hopes to reset the password..

 

Now I am getting a " real-time clock power loss (005) " error message when I try to get into the bios. The laptop can still boot into windows 7 though. Can anyone please help me as to why I am getting this message. The rtc is correctly inserted, also the laptop is a hp elitebook g5 745. thanks

2 people had the same question
1 REPLY 1

‎05-11-2020 08:47 AM

HP Recommended

@armal

 

Thank you for using HP Support Community.

According to the Community's Rules of Participation:

 

4d. No posts shall include instructions or directions intended to bypass or subvert security measures, including passwords, locking mechanisms, fingerprint scans, etc., or to bypass any safety measures.

 

Therefore, this topic is being locked. If you would like help resetting the password on your product, please Contact HP support in your region. 

I work on behalf of HP
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