• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Locked

‎03-18-2023 01:34 PM

HP Recommended
Product: HP Notebook - 15-g212dx (ENERGY STAR)

I tried to get it to work on 8.1 and 10 but nether did with the 71999.exe installer is there an online recovery app that supports this also i dont know to to reinstall the recoveryartiton etheir can someone help me with these issues becuase i keep getting DPC WATCHDOG VIOLATION BSODs and i want to make a recovery image on a usb incase it worsens + i cant find a chipset or  SATA controller drivers (and the hp.com drivers are outdated to the amd drivers)

Category:
3 REPLIES 3

‎05-11-2023 03:06 PM

HP Recommended

I’m doing step 1 right now. Can you send me all the steps

Was this reply helpful? Yes No

‎05-12-2023 06:10 PM

HP Recommended

the link wont work it says unavailiable

Was this reply helpful? Yes No

‎05-12-2023 07:01 PM

HP Recommended

and when i ran this command microsoft said its what happened reagentc /setreimage /path C:/Users/Will7/Downloads/WinRE.wim /target G:/Recovery/WindowsRE
REAGENTC.EXE: The target Windows installation was not found. when i did the one you did it said to do said missing perameters

Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.