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- HP Community
- Notebooks
- Notebook Boot and Lockup
- remove 8470p BIOS password

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07-26-2018 04:11 PM
Need help to remove BIOS password from 8470p laptop. Laptop can boot into Windows, WiFi, 3G and all other components are in working order but BIOS is locked.
I have read from previous posts on this forum that this is possible if I provide SN, UUID, BIOS version, etc... I have all this data but due to privacy policy of this forum I will post this information if and when some authorised HP personel contacts me via pm.
Off course, all other coments are welcome if there is another way to complete this task.
Thanks in advance!
Solved! Go to Solution.
Accepted Solutions
07-27-2018 03:23 AM
Hi,
Unfortunately, this service cannot be provided via the HP Forum. You will need to Contact HP Business support directly - they should be able to send you a customised SMC.bin file which you can use at boot to reset the password.
You can contact HP Business Support in your country via
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
or
https://support.hp.com/us-en/contact-hp
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
07-27-2018 03:23 AM
Hi,
Unfortunately, this service cannot be provided via the HP Forum. You will need to Contact HP Business support directly - they should be able to send you a customised SMC.bin file which you can use at boot to reset the password.
You can contact HP Business Support in your country via
http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
or
https://support.hp.com/us-en/contact-hp
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP
07-27-2018 03:58 AM
You're more than welcome
All the best,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Windows Insider MVP