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‎01-31-2019 03:39 AM

HP Recommended
Product: HP Notebook - 14-bp059sa
Operating System: Microsoft Windows 10 (64-bit)

Tried 3 different images, still can't boot just get BSOD. Current problem laptop can't find the hard disk, it says windows 10 installed in the bios and in diagnostics/ storage it justs skips the test stage I am still having problems finding a repair manual for this model. I also see what looks like a M.2 slot on the motherboard if the eemc has gone can I plug in some type of M.2 board and get it going that way.

 

Please advise.

 

Thanks

Si

2 REPLIES 2

‎01-31-2019 04:01 AM

HP Recommended

Hello,

 

now managed to get windows to boot from usb, it can see the 64gb drive but can't install because drive not enabled in bios. I have tried to upgrade the bios and it just won't boot from usb stick.

 

Any Ideas

 

Si

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‎01-31-2019 05:03 PM

HP Recommended

@sI-Salford

 

Good Day. A warm welcome to the HP community.

 

I reviewed the case regarding issues with the computer.

 

I will be delighted to assist you here. 

 

This happens when the image is not a bootable one.

 

Is it from HP? or a user created one?

 

Keep me posted. 🙂

Barachiel
I am an HP Employee

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