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- HP Community
- Notebooks
- Notebook Boot and Lockup
- smart hard disk error

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09-25-2023 12:44 AM
Hi..! My laptop was making funny sounds the the screen went black and a message appeared saying , the smart hard disk check has detected an eminent failure. To ensure not data loss , please back the content immediately and run Hurd disk 1(301)
F2 system Diagnostics
Enter- continue startup
For more information please visit: http://www.hp.com/go/techcenter/ startup
When I run diagnostics on hard drive check both on quick and extensive check it says no drive installed. Please can someone help me with this .
09-27-2023 12:33 PM
Hi @Khumbu7,
Welcome to the HP Support Community.
Thank you for posting your query. I will be glad to assist you.
I see that there is an issue with your laptop and may need repair.
This issue might require one-on-one interaction to fix it.
I've sent you a private message with the instructions. In order to access your private messages, Click the Private message icon on the upper right corner of your HP Community profile Next to your profile Name, you should see a little blue envelope, please click on it or simply click on this link
Take care and have a great day ahead!
Irwin6
HP Support
Irfan_06-Moderator
I am an HP Employee