stuck in set up with cortana

[terric1]

I just bought my HP notebook last night.  It is stuck in the set up mode.  It asked me if i wanted to save my files to One Drive- I said yes- the computer itself clicked 'next' and I cannot get past this.  I have already tried rebooting and it comes back to this same screen and will not go past it.

[Looney88]

Exact same problem here. Driving me mad. It got stuck when I said I did want a pin. So I started again and said I didn't.

But it won't let me use/not use onedrive. It's just stuck.

If you figure it out can you let me know... wish I had bought the Lenovo now!

[terric1]

Yep thats when it happened with me.  It asked for a pin, I completed that and then it went to one drive and now I cannot move forward.   Hopefully someone helps us or I will be forced to return the computer to Best Buy later today.   It is waaay to early to be having problems with a brand new computer.

[terric1]

I was told to click on 'only save files to this pc' then click next.  But that did not work for me.   I received more instructions via HP on facebook.  I will let u know what their answer was...

[Looney88]

I did a reset of the computer which eventually worked but I'm not sure exactly how.... I brought it back to the shop and they played with it a little and logged in as admin somehow, which worked