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- HP Community
- Notebooks
- Notebook Boot and Lockup
- system configuration is null in boot option how to solve it ...

Create an account on the HP Community to personalize your profile and ask a question
12-11-2019 04:39 PM
Welcome to the HP Support Community!
I reviewed your post and I understand that you are unable to change the BIOS options.
Don’t worry, I assure you I will try my best to get this sorted.
- What is the exact model for your computer?
- What is the exact issue you are facing?
- What options are you trying to change?
Meanwhile, I recommend you update the BIOS from the below link and check if it helps.
https://support.hp.com/in-en/drivers
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
The_Fossette
I am an HP Employee
12-11-2019 04:39 PM
Welcome to the HP Support Community!
I reviewed your post and I understand that you are unable to change the BIOS options.
Don’t worry, I assure you I will try my best to get this sorted.
- What is the exact model for your computer?
- What is the exact issue you are facing?
- What options are you trying to change?
Meanwhile, I recommend you update the BIOS from the below link and check if it helps.
https://support.hp.com/in-en/drivers
Let me know how it goes and you have a great day!
If you wish to show appreciation for my efforts, mark my post as Accept as Solution. Your feedback counts!
Cheers!
The_Fossette
I am an HP Employee
12-12-2019 11:55 AM
OS Name Microsoft Windows 10 Pro
Version 10.0.18362 Build 18362
Other OS Description Not Available
OS Manufacturer Microsoft Corporation
System Name DESKTOP-PTGT1U2
System Manufacturer Hewlett-Packard
System Model HP Pavilion 15 Notebook PC
System Type x64-based PC
System SKU J4Z53EA#UUW
Processor Intel(R) Core(TM) i5-4210U CPU @ 1.70GHz, 2401 Mhz, 2 Core(s), 4 Logical Processor(s)
BIOS Version/Date Insyde F.57, 11/9/2018
SMBIOS Version 2.8
Embedded Controller Version 77.53
BIOS Mode UEFI
BaseBoard Manufacturer Hewlett-Packard
BaseBoard Product 2281
BaseBoard Version 77.35
Platform Role Mobile
Secure Boot State Off
PCR7 Configuration Binding Not Possible
Windows Directory C:\WINDOWS
System Directory C:\WINDOWS\system32
Boot Device \Device\HarddiskVolume3
Locale United States
Hardware Abstraction Layer Version = "10.0.18362.387"
User Name DESKTOP-PTGT1U2\bruk lemma
Time Zone E. Africa Standard Time
Installed Physical Memory (RAM) 8.00 GB
Total Physical Memory 7.93 GB
Available Physical Memory 3.14 GB
Total Virtual Memory 9.18 GB
Available Virtual Memory 2.66 GB
Page File Space 1.25 GB
Page File C:\pagefile.sys
Kernel DMA Protection Off
Virtualization-based security Not enabled
Device Encryption Support Reasons for failed automatic device encryption: TPM is not usable, PCR7 binding is not supported, Hardware Security Test Interface failed and device is not Modern Standby, Un-allowed DMA capable bus/device(s) detected, TPM is not usable
Hyper-V - VM Monitor Mode Extensions Yes
Hyper-V - Second Level Address Translation Extensions Yes
Hyper-V - Virtualization Enabled in Firmware No
Hyper-V - Data Execution Protection Yes
i was trying to enable virtualization to work on Android programming to have an emulator
12-13-2019 08:26 AM