thermal shutdown occurs

[BarryL2]

This is an older laptop computer. I was getting the thermal shutdown error a while ago and took it to a repair guy and he said he replaced a heat sensor, I think... anway it worked for a bit, then started doing the same thing. I took it back to the same guy and he told me that the motherboard was damaged. I ordered a new motherboard and replaced it myself, but when I tried to boot, it immediatly shuts down and whrn I tried to boot again I'm getting the "thermal shutdown occured" message. What causes this problem? Shouldn't be the motherboard because I just changed that. The fan is working... where are the heat sensors?

[praveen196]

@BarryL2 Welcome to HP Community!

I recommend you to perform the following steps to isolate the issue and fix the Thermal shutdown error.
 

Hard Reset:

1) Shutdown the computer.  

2) Unplug all the Adapter and peripherals connected.  

3) Remove the Battery. ( not for Built-in Battery computer ) 

4) Press and hold down the power button for 15 to 20 seconds.  

5) Plug-in the Adapter and put the Battery back into the computer if it's a (removable battery)

6) Try to turn on the computer and check, If the issue persists continue next step

Set BIOS default and restart:

1. Restart your notebook.
2. During startup, press F10 repeatedly until the BIOS menu is displayed.
3. Once the BIOS menu is displayed, press F9 to restore factory defaults.
4. Select Yes to confirm.
5. Press F10 to save changes and exit.
6. Select Yes to confirm.
7. The computer restarts using the default settings.

If the issue persists then please perform the steps as described in detail from this HP article. These steps usually help in fixing such issues. 

Keep us posted,

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