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- HP Community
- Notebooks
- Notebook Boot and Lockup
- unknown BIOS Password on ProBook 430 G1

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09-28-2017
12:25 AM
- last edited on
09-28-2017
09:29 AM
by
kevin-t
Hi,
i purchased an old used notebook (HP Probook 430 G1). Unfortunately the BIOS is password protected, and i don't know the password. Is there any chance to remove the BIOS Password?
Serial-No: [edited]
SKU-No: E9Y94EA#ABD
UUID: 7F5DB7094754E3119673CE39e75C1B10
many thanks and kind regards,
Friedhelm
09-28-2017 01:06 AM
Hi,
Since your PC is a buisness notebook there is no master password which will unlock the PC. You need to contact HP directly and ask for SMC.bin file to unlock the computer. They will also send instructions how to use file to unlock the PC. Ask the support agent to escalate your request.
http://www8.hp.com/us/en/contact-hp/ww-contact-us.html
http://welcome.hp.com/country/w1/en/support.html
Please also take a look at this thread by expert @IT_WinSec
https://h30434.www3.hp.com/t5/Notebook-Boot-and-Lockup/How-to-get-SMC-bin-file/td-p/6086763
Hope it helps,
David
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