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- HP Community
- Notebooks
- Notebook Boot and Lockup
- Re: what to do after dropping my pc

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09-17-2018 03:15 AM
It seems my PC will not turn on after falling off the bed. So I hit the power button and the led light go's on for about 3 seconds and then shuts down. It all worked fine before the fall,can you please lead me in the right direction..
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Accepted Solutions
09-18-2018 12:09 PM
Thank you for posting in HP Forums!
I understand your concern and would love to help you,
however, the instructions to help you sort this out, can't be shared in public due to HP's privacy statement: Click here to learn more.
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I hope your day gets better, good luck.
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.
09-18-2018 12:09 PM
Thank you for posting in HP Forums!
I understand your concern and would love to help you,
however, the instructions to help you sort this out, can't be shared in public due to HP's privacy statement: Click here to learn more.
That said, please check your Private message icon on the upper right corner of your HP Forums profile, using the blue envelope:
Click here for more details on how to access the private messages on HP Forums
I hope your day gets better, good luck.
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.
09-19-2018 02:53 AM
Thanks,I figured this being the 2nd extreme impact the first being ejected from a delivery van straight out of the factory re-routed to ebay ending up at my doorstep into my lap and almost a year later right out of warranty I drop check what was left out of the little/big die hard. Anyway I got a $1800 pc for $500 and it's been good to me so I guess I'll go ahead and do a refurbishment she's worth it. In the mean time I'm using a hp stream notebook it's low cost but packs a punch and well worth it. Thanks again !!
09-19-2018 07:06 AM
Thank you for the update,
I appreciate your time and efforts,
I'm glad I could contribute in identifying and leading you towards the solution.
Thanks for honoring us by accepting our post as the solution, as it helps the community grow.
And I'm happy to know your device was worth it, it's lived its purpose.
I must say, it's been a genuine pleasure interacting with you,
You can always click the "Thumbs Up" button to give me a Kudos,
Take care and have an awesome week ahead.
Riddle_Decipher
I am an HP Employee
Learning is a journey, not a destination.
Let's keep asking questions and growing together.