-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
-
×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
Windows 11 Support Center. -
- HP Community
- Notebooks
- Notebook Boot and Lockup
- when will HP release new bios update

Create an account on the HP Community to personalize your profile and ask a question
08-27-2020 05:41 AM
HP Pavilion 15 EC0101 AX
after updating to bios version F.08 my laptop is going into hibernation while playing games. I had contacted HP support but no use. can you guys tell me when will you release update and I am very much frustrated with your product. I made wrong decision by buying your product. as my laptop is a month old.
08-27-2020 07:14 AM
Hi:
Since this is a peer to peer forum and not HP technical support, I recommend you address your inquiry to the HP executive team at the link below.
https://ssl.www8.hp.com/us/en/contact-hp/connect-with-hp.html
I have been reading about the major issues caused by the last BIOS update to your notebook's model series.
You may want to copy the links to relevant discussions to your message to provide documentation that it isn't only you that is having this problem.
Hopefully, that will get the HP software/hardware engineers to release an update that fixes the problem soon.
Good luck.