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Microsoft Windows 10 (32-bit)

hi im trying to figure out this laptop i found at the good will. it will power on and show the dell icon but shortly afterwards it goes back off. and then powers back up. it has no disk drive for boot disk .how can i fix it?

1 REPLY 1
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Hi
Make, Model and OS please.
SKU: if possible by this method
WinKey + R and type
msinfo32
Read Line 9
System SKU: N6K07EA#ABU

Please do not post Serial Numbers.

 

Is it a HP stream, or a DELL?

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