Guidelines
Are you having HotKey issues? Click here for tips and tricks.
HP Recommended
HP Stream 13-c077nr Notebook
Microsoft Windows 8.1 (64-bit)

HP Stream 13-c077nr Notebook

windows\system32\config \system - Error code: 0xc000014c on boot up- how do I recover without data loss?

1 REPLY 1
HP Recommended

@Vsandorx This error has been known to occur as a result of one or more of the following:

  • Cause 1: BCD is missing or corrupt
    • One of the most common causes of this error is the BCD that became missing or corrupt. That could happen because of disk write errors, power outages, boot sector viruses, or errors made while configuring the BCD manually.
  • Cause 2: File system integrity compromised
    • For the same reasons, the file system itself may become corrupt or damaged. That happens even more often if one turns off a PC while it is in the middle of writing crucial data to the boot sector.
  • Cause 3: System files are damaged
    • The system files may also become corrupt or damaged for the same reasons.

Unfortunately, all 3 causes have only one solution, and that's to reinstall Windows, there's a possibility of recovering your personal files/data onto an external storage before reinstalling windows, using the HP recovery media, If you don't have an HP Recovery media and have attempted reset using the windows troubleshooter or a retail copy of windows, you'll need to order a recovery media: Click here for steps.Or you may also attempt to download the same using the steps on this link: click here

For details on how to perform a successful reset: click here

 

P.S: Welcome to HP Community 😉

 

Keep us posted,

If you would like to thank us for our efforts to help you, 

Give us a virtual high-five by clicking the 'Thumbs Up' icon below, followed by clicking on the "Accept as solution" on this post, 

Have a great day!

Riddle_Decipher
I am an HP Employee


Learning is a journey, not a destination.
Let's keep asking questions and growing together.
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.