wrong information after replacing motherboard

[karlosv266]

hello 
i have an issue after replacing my motherboard because the old one stop working
i got a new one from HP spare Parts for my HP ENVY 17-3290NR after install I realized that in hp support assistance say: 
hp pavilion dm3 instead of hp envy , serial and product number say 123456789
so i cannot use my recovery disc or some default app because that, i read that i have to retatoo the motherboard but hp dont provide me with dmifit or something similiar so what can i do? i call hp technical support and they just told me to return the motherboard in spite of the part is correct, it just have wrong information

so how can i modify that information on the bios?

[erico]

Unfortunately, you cannot do that on your own.

The HP DMI utility is proprietary.  

You are going to have to let HP or an authorized service provider do it for you.

They will have access to and can enter the serial number, the product byte codes, product number the Microsoft licensing information and more.

[karlosv266]

ohh i see i that case what information do i have to provide them ?
like what number printed in my old motherboard? or something like that?

[erico]

They will let you know what is needed and required.

[karlosv266 · Accepted solution]

I retattooed my motherboard using dmifit and now everything works fine