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×InformationNeed Windows 11 help?Check documents on compatibility, FAQs, upgrade information and available fixes.
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09-10-2024 09:37 AM
Hi @werty2_0,
Welcome to the HP Support Community.
I'd be glad to help you!
This looks like a hardware issue.
I appreciate your efforts in trying to resolve this issue by performing the necessary troubleshooting steps.
If you have tried all the steps from this document and still having issues, I recommend you contact phone support for service options.
Hope this helps! Keep me posted for further assistance
Please mark this post as “Accepted Solution” if the issue is resolved and if you feel this reply was helpful click “Yes”.
Nal_NR-Moderator
I am an HP Employee
09-12-2024 10:36 AM
Hi @werty2_0,
Hope I was able to resolve the issue. If you need further assistance, feel free to reach out to us.
Give us some reinforcement by clicking the Accepted Solution button, that'll help us and others see that we've got the answers and did reply to you!
Elohi_NR
I am an HP Employee
Nal_NR-Moderator
I am an HP Employee