0SKXTH-85D9Q0-MFPX7F-C0AC03 battery failure id hp laptop

[saloni11]

0SKXTH-85D9Q0-MFPX7F-C0AC03 battery failure id OF hp laptop

[Riddle_Decipher]

@saloni11 Welcome to HP Community!

I appreciate the details of the test, here's what the failure ID represents: Code 601 - Battery 1 and the best way forward, is to have it replaced, I suggest you talk to HP support and discuss your options,

follow the below steps to get started:

1) Click on this link - http://www.hp.com/contacthp/

2) Click on Sign-in or select the product using the below step:

3) Enter the serial of your device.

4) Select the country from the drop-down.

5) Click on "Show Options".

Fill the web-form, to populate a case number and phone number for yourself!

Also, if you are having trouble navigating through the above options, it's most likely because the device is out of warranty, if yes? please send me a private message with the region you are contacting us from, 

here's how private messages work: Click here for details.

If you wish to thank me for my efforts, you could click on "Accept as solution" on my post as the solution should help others too.