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‎12-04-2018 09:33 PM

HP Recommended
Product: HP 2000-2b19wm
Operating System: Microsoft Windows 8 (64-bit)

I have an HP 2000-2b19wm Notebook with an AMD E-300 processor. Does anyone know the part number for that motherboard (or system board depending on your dialect)?

1 ACCEPTED SOLUTION

Accepted Solutions

‎12-06-2018 04:35 AM

HP Recommended

@middletown0211

 
Greetings!

 
Welcome back to the HP Community. This is a great place to get support, find answers and tips to your technical queries. I have reviewed your post and I understand, you are looking for the System Board's part number. 

 

Don't worry, I'm here to help! 

 

● Part# 688851-501 - For use in models with Windows 8 Standard 


● Part# 688851-601 - For use in models with Windows 8 Professional 

 

Refer to page# 82 of the Service Guide for instructions to replace the System Board.

 

Hope this helps!

 

Let me know if you have any other questions.


To thank us for our efforts to help you, click here to access your public post and Select - "Accept as solution" and click on the blue "Thumbs up".  
 

Have a great day!

Asmita
I am an HP Employee

View solution in original post

Was this reply helpful? Yes No
3 REPLIES 3

‎12-06-2018 04:35 AM

HP Recommended

@middletown0211

 
Greetings!

 
Welcome back to the HP Community. This is a great place to get support, find answers and tips to your technical queries. I have reviewed your post and I understand, you are looking for the System Board's part number. 

 

Don't worry, I'm here to help! 

 

● Part# 688851-501 - For use in models with Windows 8 Standard 


● Part# 688851-601 - For use in models with Windows 8 Professional 

 

Refer to page# 82 of the Service Guide for instructions to replace the System Board.

 

Hope this helps!

 

Let me know if you have any other questions.


To thank us for our efforts to help you, click here to access your public post and Select - "Accept as solution" and click on the blue "Thumbs up".  
 

Have a great day!

Asmita
I am an HP Employee

Was this reply helpful? Yes No

‎12-09-2018 10:16 PM

HP Recommended

Sorry for the delayed response. Your answer did confuse me a bit, but I realized the different PN's had different Processors. Part# 688851-501 has the has the AMD E300 1.3Ghz and Part# 688851-601 has the AMD E1-1200.

Thank you for the assistance.

Was this reply helpful? Yes No

‎12-10-2018 05:37 AM

HP Recommended

@middletown0211

 

You are welcome.

 

If you need further assistance, feel free to reach out to us. 

 

Have a great day!

Asmita
I am an HP Employee

Was this reply helpful? Yes No
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