Showing results for 
Search instead for 
Did you mean: 
Level 1
5 3 0 4
Message 1 of 1
Flag Post

2020 SPECTRE x360 14 unstable Bluetooth connection with mouse and keyboard

HP Recommended

My latest SPECTRE x360 14  always drop or delay when I am using my Bluetooth keyboard or mouse. It does connect. But once I stop using either keyboard or mouse few just few seconds, it seem like go into energy saving mode. Which when I use them back there is a delay for around 1 to 2 sec. 

I am having latest Windows version 20H2. I have check on HP Support Assistant which all my drivers are up to date. My Bluetooth mouse and keyboard is well functioning. No problem on my previous laptop. 

Does anyone got same problem? I suspect it is the compatibility or unknown bugs of Intel 11the gen core with HP or Windows 10.

Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation