cancel
turn on suggested results
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
  • ×
    Information
    Know the Benefits of your HP account

    Connect with HP support faster, manage all your devices in one place, view warranty information and more– Click Here

    Information
    Fix Windows 10 Update Issues

    Resolve Windows 10 or update issues on HP computer or printer– Click Here

  • post a message
Highlighted
Matthew_34
New member
1 0 0 0
Message 1 of 1
34
Flag Post

2nd Monitor

‎09-25-2020 08:06 AM

HP Recommended
Product: HP Envy 13-ba0505sa
Operating System: Microsoft Windows 10 (64-bit)

I use a piece of software called FFPx. A second monitor (or projector) is essential for its use. It ran perfectly on my old HP laptop (also running windows 10 64bit), but refuses to "see" the 2nd monitor on the new laptop. Powerpoint and Lightroom see the 2nd monitor ok. I have updated all the drivers.

It also runs well on my HP desktop - an HP Envy Phoenix 810-211na (als running Windows 10 64bit)

What can be wrong?

Reply
Warning Be alert for scammers posting fake support phone numbers and/or email addresses on the community. If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".

Didn't find what you were looking for? Ask the community

† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation