>removed< - Urgent: Replacement Computer System Required 3W-00001383700001183

[98222]

>removed< - Urgent: Replacement Computer System Required 3W-00001383700001183

We wish to inform you that the HP product, as per details in the below-mentioned table, is being declared as a DOA since this is a brand-new unit.

HP Model:                     HP Z4 G5 Workstation Desktop PC

Serial Number:           [edited]

Product Number:       >Do not include the product serial number or any private information<       

Identified Issue:         No Display     

We request you to take this DOA letter to the point of purchase within 14 working days so that you can avail the replacement.

[Venom21]

That's not the correct place. You are wasting your time. Take this DOA letter to the exact retailer/store where you purchased the Z4 G5 (product 8L189PA)" and guided you on initiating their return/replacement process immediately. For example, If purchased online like Amazon, the return window should already be open in Your Orders, initiate return there, select Defective/Dead on Arrival, and upload the DOA letter for quick approval. If hard to find or any doubt, contact their customer care or upload via support portal with order ID. If brought offline, visit the store/seller in-person with letter, invoice, and sealed unit for immediate replacement under their 7-14 day policy.