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‎03-30-2020 06:05 PM

HP Recommended
Product: hp14-bp050wm
Operating System: Microsoft Windows 10 (64-bit)

I have an HP 14-bp050wm I bought off amazon in Sept of 2018 and I am a nursing student it broke a few weeks ago.  But it was finals and I needed it.  Its upgraded from 7 i think not sure.  Bought it brand new.  Anyway everwhere well no where is any open now.  They're all in hiding and now I can't get it fixed. HEEELLLLLPPPPP

I once tried to fix one of these guys before and I lost my mind and never got it back together correctly.  

1 REPLY 1

‎04-03-2020 07:03 AM

HP Recommended

@Cheryoung


Welcome to HP Community

 

I have gone through your Post and would like to help

 

I suggest you update the BIOS from this Link: https://support.hp.com/us-en/drivers

 

You can also refer to this Link: https://support.hp.com/in-en/document/c03620929

 

Keep me posted how it goes

 

If the information I've provided was helpful, give us some reinforcement by clicking the "Solution Accepted" on this Post and it will also help other community members with similar issue.
 

KrazyToad
I Am An HP Employee

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