• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Are you having HotKey issues? Click here for tips and tricks.
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎09-11-2017 09:01 PM

HP Recommended
Product: hp 14-v003la
Operating System: Microsoft Windows 10 (64-bit)

disculpen hay 2 controladores que no se actualizan ya descargue de la pagina ofical de hp todos los controladores correspondientes para el modelo y sistema operativo de mi laptop pero me siguen apareciendo con amarillo dos

1.-ACPI\HPQ6001\3&11583659&0 

2.-ACPI\HPQ6007\3&11583659&0

 

me pueden ayudar 

 

drivers.jpg

17 people had the same question
1 REPLY 1

‎09-11-2017 09:42 PM

HP Recommended

Hi:

 

You need these drivers for those devices...

 

ACPI\HPQ6001:

 

This package provides the driver for the HP Wireless Button on supported models running a supported operating system. HP Wireless Button allows the physical (hardware) wireless radio button on the system to enable and disable the wireless connection on the system.

 

http://ftp.hp.com/pub/softpaq/sp77501-78000/sp77545.exe

 

ACPI\HPQ6007:

 

Receives notifications from the integrated accelerometer and automatically parks the hard drive to reduce the risk of damage if the PC is accidentally dropped.

 

http://ftp.hp.com/pub/softpaq/sp77501-78000/sp77869.exe

1 person found this reply helpful
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.