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OMEN Laptop - 15-en0002ax
Microsoft Windows 11

Hello, 

I cannot enable TPM 2.0 for security reasons because I am stuck in AMD 3.92.0.5. According to the troubleshooter, I need to be 3.92.5.5.  I updated the BIOS on my motherboard hoping to solve the problem, but it did not.  I cannot find the motherboard in device manager to search for updates, but I doubt that would solve the problem since I updated the BIOS already.  AMD is saying I need to do a firmware update on my HP motherboard.  

this update was supposed to be available way back 

1 REPLY 1
HP Recommended

@hazqard, Welcome to HP Support Community,

 

Thank you for posting your query; I’m here to help by guiding you through steps to resolve this issue

 

Thank you for reaching out and sharing your concern regarding TPM 2.0 and Secure Boot.

 

We completely understand how important this is, and I want to assure you that our dedicated engineering team is actively working on this issue. A BIOS update addressing the newer TPM version is currently under review and testing to ensure full compatibility and stability before release.

 

At this moment, we don’t have an exact release date to share, but the update will be made available through HP Support Assistant and the HP Drivers & Downloads page as soon as it’s ready.

 

We appreciate your patience and understanding while our team finalizes the update.

 

You may also refer to the ongoing discussion for further updates and details on this matter: Re: TPM for call of duty - Page 6 - HP Support Community - 9474787

 

Take care and have a good day. 

 

Did we resolve the issue? If yes, please consider marking this post as "Accepted Solution" and click "Yes" to give us a helpful vote - your feedback keeps us going!

 

Regards,

Garp_Senchau
I am an HP Employee

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