• ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
  • ×
    Information
    Need Windows 11 help?
    Check documents on compatibility, FAQs, upgrade information and available fixes.
    Windows 11 Support Center.
  • post a message
Guidelines
Webcam Not Working? Advanced Fixes for HP Notebooks! Click here to view the instructions!
Common problems for Battery
We would like to share some of the most frequently asked questions about: Battery Reports, Hold a charge, Test and Calibrating Battery . Check out this link: Is your notebook plugged in and not charging?
Locked

‎11-17-2024 03:16 PM

HP Recommended
Product: Victus Gaming Laptop 16-r0013nt (7P6B4EA)

Hello; 

 

Since my computer's RAM capacity is not enough anymore, I am thinking of upgrading it, but I cannot find detailed information about the motherboard. The motherboard I have is HP 8BBE. When I browse the Crucial website, it shows that the maximum RAM capacity I can install is 32+32, but when I check it from the cmd panel, it shows the maximum as 16GB. can you help me with this

Category:
1 person had the same question
1 ACCEPTED SOLUTION

Accepted Solutions

‎11-17-2024 03:27 PM

HP Recommended

Hi:

 

See chapter 1 of the service manual for the memory upgrade information:

 

https://kaas.hpcloud.hp.com/pdf-public/pdf_7660048_en-US-1.pdf

 

HP indicates the maximum memory is 2 x 16 GB.

View solution in original post

1 person found this reply helpful
Was this reply helpful? Yes No
1 REPLY 1

‎11-17-2024 03:27 PM

HP Recommended

Hi:

 

See chapter 1 of the service manual for the memory upgrade information:

 

https://kaas.hpcloud.hp.com/pdf-public/pdf_7660048_en-US-1.pdf

 

HP indicates the maximum memory is 2 x 16 GB.

1 person found this reply helpful
Was this reply helpful? Yes No
Warning
Be alert for scammers posting fake support phone numbers and/or email addresses on the community.
If you think you have received a fake HP Support message, please report it to us by clicking on "Flag Post".
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the Terms of Use and Rules of Participation.
Didn't find what you were looking for? Ask the community
† The opinions expressed above are the personal opinions of the authors, not of HP. By using this site, you accept the <a href="https://www8.hp.com/us/en/terms-of-use.html" class="udrlinesmall">Terms of Use</a> and <a href="/t5/custom/page/page-id/hp.rulespage" class="udrlinesmall"> Rules of Participation</a>.