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HP Recommended
HP Gaming Pavilion - 15-cx0056wm
Microsoft Windows 11

Hello all.

My problem is after I update my Laptop to Windows 11, there is no driver available for SD Card Reader so it couldn't detect my SD Card.
I've tried to install the available drivers from HP but it said the driver wasn't compatible with Windows 11. 

And also, maybe this was related, my laptop's bluetooth can't detect audio devices such as bluetooth TWS, headphones, and speakers. It was also happened after updating to windows 11. But this time, the drivers were there and installed without problem, and sometimes it still got some updates from Intel. But it still can't detect my audio except when my audio devices is placed extremely near my laptop such as directly above the keyboard.

 

Anyone can help me? I know my laptop is about 4 years old already but it still working fine except these two things and it was a bummer.
Thank you in advance!

4 REPLIES 4
HP Recommended

Hi:

 

The only suggestion I can offer would be to see if this W11 Alcor Micro SD card reader driver works for your model and updating the BT driver to the latest W11 version that Intel has works...

 

1.9.11.1300

 

https://ftp.hp.com/pub/softpaq/sp112501-113000/sp112848.exe 

 

Bluetooth:

 

Intel® Wireless Bluetooth® for Windows® 10 and Windows 11*

HP Recommended

Screenshot 2022-03-18 074345.png

Thank you for the answers, as for the SD Card Driver, I've tried downloading it but it's only like this after I install it. And when I checked the device manager it still hasn't been installed yet.

It was already installed to the latest driver for the BT drivers, but my Bluetooth is still like that. Any idea why was that happening? Was it hardware problem? But it's weird because i still can send my files via bluetooth to my phone and i know the bluetooth module is integrated with wifi right? But my wifi is normal...

HP Recommended

You're very welcome.

 

Several of these new drivers are what is known as a silent install.

 

The black command window opens, the program runs and then suddenly closes.

 

The only way you know the driver has installed is to go to the device manager and check the driver version and date.

 

Usually, the card reader doesn't show up in the device manager unless you insert a SD card.

 

So, if the SD card reader isn't working, unfortunately I don't know what the problem could be.

HP Recommended

Screenshot 2022-03-18 103311.png

It still like this,, 

Well it was weird,, i'd like to rollback to windows 10 but it will be so much hassle because it must clean install...

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