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‎07-03-2024 11:51 PM - edited ‎07-03-2024 11:53 PM

HP Recommended
Product: HP ProBook 450 15.6 inch G9 Notebook PC (4D3W7AV)

Hello!

I have used the laptop for 4-5 months now.

And I experienced baterry failure with the baterry charging up to 82%-84%, and status stating Completely charged with Inteligent charging. Screenshot 2024-07-04 082953.pngScreenshot 2024-07-04 084828.png

I have got this baterry warning failure once and I went to an authorised service partner for baterry replacement 2 weeks ago.

I have got the laptop back and used it for 5-6 days already and the warning has appeared again in the HP Support Assistant as before.

The Design capacity of the baterry won't reach its value of 51WHr, it will reach only 42WHr.

Please advice me, do I need to bring the laptop to the service center again for baterry replacement or this issue has some update fix expected to show up for installation soon?

Thank you.

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