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- HP Community
- Archived Topics
- Unanswered Topics - Notebook
- Battery Calibration

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10-04-2021 02:33 AM
Product: HP250 G7
Operating System: Microsoft Windows 10 (64-bit)
I recently changed my battery and bought an identical version (HT03XL) to the one originally installed
I ensured I had the latest BIOS installed and that my UEFI and HPSA were also up to date
No matter what I do the new battery cannot be calibrated
Here are the latest results from HPSA today:
- Warranty Type: 3
- Cycle count: 4 / 1000
- Manufacturer: 333-54-5D-A
- Battery Age: 6 Months
- Serial Number: 09001 03/15/2021
- Temperature: 25 °C
- Current: 0 mA
- Terminal Voltage: 13110 mV
- Design Voltage: 11550 mV
- AC Power: Yes
- CT Number: 6GPRNN6GWC61NA
- Design Capacity: 42 WHr
- Full Charge Capacity: 39 WHr (92%)
- Remaining Capacity: 39 WHr
Any suggestions gratefully received - is the new battery faulty?

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