12-25-2015 11:56 AM
Thanks for posting this - I tried it on my HP Elitebook 8540 but when I got to step 3 it wouldn't allow me to uninstall the Microsoft Composite Battery driver. I followed the rest of the steps but sadly it hasn't worked - do you have any other suggestions or a way that I can uninstall the Microsoft Composite Battery driver? I also checked for updates but there aren't any new ones available.
Any help would be greatly appreciated!
05-13-2016 03:52 PM
I too have bought HP Elitebook 8440p today, Battery looks new but am seeing Battery #2 Not Present. Battery #1 charging for past 2 hours and its still showing 0% charged.
Tried to follow the instruction as said in starting of the post but could not able to uninstall Microsoft Composite Battery from device Manager.
Could not move ahead with step 7 and 8. As the laptop could not boot using only the battery.Have to plug in the charger and boot the laptop but the same error persists.
Battery #1 Charging 0% Available
Batter #2: Not Present
Please suggest any workaround. If not let me know so that I will return this HP laptop.
05-20-2018 08:56 PM
12-16-2018 01:27 PM
Your recommendation worked well to a point. After following the instructions to the letter my Elitebook 8770w finally booted from battery! One problem, once again I have two identical Battery drivers in device manager as before. On my other laptops I only have one. Any idea what could be causing it to do that?
05-14-2019 09:37 AM
Hi, i have tried the procedure but it restores and goes back to the same problem. It only charged for a few minutes and the light goes off and stops charging.
Battery # 1: 57% available (plugged in, not charging)
Battery # 2: not present
05-14-2019 09:41 AM
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