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‎08-16-2023 12:57 AM

HP Recommended
Product: OMEN by HP 16.1 inch Gaming Laptop PC 16-wf0000 (755F7AV)
Operating System: Microsoft Windows 11

hi.! I have bought omen 16 2023 i7 13th gen, rtx 4060.

And from day one i am seeing battery is draining fast. From 100% to 0%  max to max 45-50mins.

 

I tried hp support battery health report method twice in between the interval of 5 hours and results are

 

1st time: design capacity: 83000mWh

                   Full charge capacity: 77000mWh

2nd time: design capacity: 83000mWh

                   Full charge capacity: 73200mW

 

 

Please help me out.

 

Category:
1 REPLY 1

‎08-18-2023 10:54 AM

HP Recommended

Hi @Dip_7272 

Welcome to HP Support Community. 

Thank you for posting your query, I will be glad to help you. 

 

I see that you are facing issues with your battery.

 

Please calibrate the battery by following steps under this video link.

 

Please click “Accepted Solution” if you feel my post solved your issue, it will help others find the solution. Click the “Kudos/Thumbs Up" on the bottom right to say “Thanks” for helping!

 

I hope this helps.

Take care and have a good day.

 

Treeko

HP Support


I am an HP Employee

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