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HP Recommended
HP ENVY 17-s000 Notebook PC (Touch)
Chrome OS

I purchased this laptop approximately 3 1/2 years ago.  The battery died about a year-and-a-half ago.  But I haven't been able to find one on the hp.com website.

Rob
1 REPLY 1
HP Recommended

@MTSF61 

 

Your machine uses 4-cell, 41 WHr, 2.8-AHr, Li-ion battery part # 800049-005 which is not available from HP Partstore

 

   http://partsurfer.hp.com/Search.aspx?searchText=800049-005

 

I can't find it on Amazon, please try

 

      https://www.impactcomputers.com/800049-005.html

 

Regards.

BH
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