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- HP Community
- Notebooks
- Notebook Hardware and Upgrade Questions
- Blue screen of death

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06-28-2025 01:30 PM
So frustrated. My new laptop started doing the blue screen of death maybe 2 months max after we started using it. We were moving so we just got around to having someone look at it and they didn’t find any software problems, recommended getting with hp for suspected hardware issue due to still being well within warranty. Of course I called and they tried to charge me for software fix, refused to entertain it may be hardware issue at all. Looking here I see that the service here is terrible and continuing to try to work with hp might be a waste of time. Should have known to go with a better brand.
anyone had any luck with secondary companies helping get a fix? This computer is so new it’s really disappointing.