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HP Recommended
HP Laptop 15-db0xxx
Microsoft Windows 10 (64-bit)

My laptop battery will not charge anymore. I have to power the laptop by using the power adapter. It will not work without it and is permanetly displaying "charging 0%". The light on the left hand side of the laptop used to be white when charging but changed color to yellow nowadays.  I recieve a HP battery alert when starting my laptop. I think that switching batteries would solve the issue, but i am struggeling to find places to buy it. I think that the right part # is  L11119-855. the name of the battery should be HT03041. It seemed to be out of stock in most places. 

1 REPLY 1
HP Recommended

Hello @Paul_g__ .
The battery that is compatible for your equipment is:
Battery (3-cell, 41 Whr) L11119-855.

 

You can get the part with the part number probably on Amazon, Ebay,Mercado Libre, Aliexpress, online stores or else with Hp parts partners.


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